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I left my shopping bag inside the loft store! I got back to check with them! The manager shouted on me and was so rude! She didn't help me at all, and even she said we don't have a camera in the store! However, The associate in Calvin Kleine store checked the camera...
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Anonymous
Durpa

So what. You left your bag and someone else got it. That’s the price you pay for leaving your product behind. How you can make it their fault is beyond me. YOU LEFT IT BEHIND!...

1.0
#1257149
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Loft - Horrendous. y don’t repl

Jewelry broken upon reciept and they don’t replace it nor refund it. This has happened to me multiple times as I like to keep my life simple and have been shopping there for years. Simultaneously I have been blown off upon request for replacement indefinitely...
1.4
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Website
#1244097
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I was in the Holyoke mall and the manger was being very rude and disrespectful I asked her how much something costed and she did not do anything and not help me so I just left the store and then she said I was a rude person in front of my daughter and she said she was...
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Anonymous
Janice LeBel

Have to say...I am a very frequent Loft Oultlet shopper in Kittery, ME. I was always pleased with the choices and pricing of their clearance department. Today was different. E...

#1227324
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Loft - E gift card hacked and no recourse

Received e gift card for Christmas. Went to Loft to buy clothes and someone in Virginia had already use balance. We live in North Carolina. Loft salesperson refererred us to Cash Star, Cash Star referred us back to Loft-Ann Taylor and back and forth two more times. We are left with nothing.
4.9
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#1204179
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I had brought of few things from there and it was a night mare . I did not receive some of the packages so I call to tell them no one know what they are doing . I know for a fact they are working from home they are not in a office . They told me I would get my money...
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1.0
#1198350
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I had purchased a sweater for my grandmother to be sent to my home country,unfortunately we didnt check how it was before we sent it to her and when she got it,she said it was torn and within a few weeks it had aleardy started to fray..She even secretly voiced her...
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Anonymous
Kevin

-quote- "we didnt check how it was before we sent it to her".Foolish error not to be soon repeated I'd guess.You already knew quality was -quote-"hit or miss" so why on Earth ...

1.0
#1197744
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I was at the loyde center mall at portland ,oregon on 3rd week of Jan ,018 at the loft store ,i ask the sales person yo help me order my items they did not have the items at the store ,she did it than she said your card dont go through.and manager said the same things...
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3.1
#1195004
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Loft - Don’t open a credit card

Was convinced by the associate to open their credit card. Wanted to pay it off right away, but the associate and managers didn’t know how to do it. 2 months later got a statement with fees over $60 dollars and $20 dollar charge. Will never set my foot there anymore.
1.0
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#1191758
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I never had a problem with loft. On 1/2/17 visited loft at the fashion place mall in Salt Lake City and had a horrible customer experience with Jessica. She was very rude, when asked about pricing not matching, she refused to honored what was advertise and got even...
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1.0
#1161015
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Loft - Online order

Its fraud, not true. You put something in the cart the sale items and they will take the order and emailed its not available. But the truth is they sold it to a regular price. This website is hoax. Dont order something from loft.
1.0
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#1151772
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