filters
State:
Show
City:
Show
Product:
Show
Shopped at Loft $75 paid cash. Received a bill a month later for $75. called them& told them I paid cash at the store. They said it takes few weeks to post. Couple of months later another bill for $104(added late fees). called,complained & disputed the charges since I...
Read more
#1364453
Reply to reviews
The Loft in Chadds Ford, PA has an extremely rude store clerk. Asking for help and advice in the store seemed like such a burden, and I immediately felt uncomfortable after. She also was yelling in the dressing room, asking people if they were trying on clothes that...
Read more
1.0
I liked
  • Have great clothes
I didn't like
  • Customer service and billing
#1355593
Reply to reviews
I made a purchase of 75 $ and was late by 4 days for paying off it. I asked the agent if I owe late fee and she said no. But again I received a statement next month asking me to pay late fee. They charged me a late fee of around 28$ a flat charge. I called customer...
Read more
#1347693
Reply to reviews
i go the loft card 3 months back. charged 27$ twice. shopkeeper when selling me the card lied that they have auto payment when i get the card at folsom, CA store. i called the customer care to see if they can remove the charges. talked to customer care person as well...
Read more
1.0
#1338763
Reply to reviews
I was in the Northgate mall on Sunday and the manger with glasses and blonde hair was being very rude and disrespectful I asked her how much something costed and she did not do anything and not help me she kept telling me 60% off but she didn’t want to give me the...
Read more
2.5
#1325714
Reply to reviews
Without going into great detail, I was charged $64 in late charges and interest, although I didn't receive a statement until one of the late charges had been applied. I tried to call Customer Service, but I only reached the automated service. I was leaving on vacation...
Read more
1.8
I didn't like
  • Customer service and billing
  • Customer service
#1310298
Reply to reviews
I have been a Loft shopper for at lest 10 years, maybe longer. It was always my “go to” store when looking for casual/work petite clothes. Sadly, I rarely shop online or at your local stores and here is why.... in the last 2-3 years, your styles have lost their awesome...
Read more
4.1
#1309576
Reply to reviews
I have a merchandise credit to the loft for returned maternity items. I attempted to use this today however, come to find out this CANNOT be used online (only in stores) but they only sell their maternity items ONLINE. WHAT?! I contacted customer service and spoke to...
Read more
#1307679
Reply to reviews
I had a horrible experience at the NYC store on broadway. As we went in the first thing the sales person told us was that they were closing at 10:00. I wanted to look and still had 25 minutes. Then I asked if I could try something on and the sales person said I guess....
Read more
#1285415
Reply to reviews

Contact Loft

Mailing Address:
Loft
4079 Executive Parkway, 3rd floor
Westerville, Ohio 43081-3859
United States
Phone:
(888) 563-8444
More
Show

Loft - Make a payment

I called this number because I never got the statement of my Loft credit card. The service was awful!
#1264551
Reply to reviews